Shipping policy
Shipping Policy for NeedlenThreadsco
Effective Date: 12.24.24
1. Processing Time: Orders are processed within 2-3 business days. Orders placed on weekends and holidays will be processed the next business day.
2. Shipping Methods and Costs: We offer the following shipping options:
- Standard Shipping: 5-7 business days
- Express Shipping: 2-3 business days
Shipping costs are calculated at checkout based on your location and selected shipping method.
3. Tracking Your Order: Once your order has shipped, you will receive a confirmation email with tracking information. You can track your order on our website or through the courier's website.
4. Delivery Issues: If you encounter any issues with delivery, such as delayed shipments or lost packages, please contact us at needlenthreadsco@gmail.com. We will work with you and the courier to resolve the issue as quickly as possible.
5. Shipping Restrictions: We currently ship to the U.S. Please note that some items may be restricted for shipment due to international shipping regulations.
6. Return and Exchange Policy: For information on returns and exchanges, please refer to our link to return policy on website.
7. Customer Service: If you have any questions regarding our shipping policy, feel free to contact us at Needlenthreadsco@gmail.com.
Thank you for choosing NeedlenThreadsco!